You Left Something in Paris and You Are Already Home: How to Get It Back

Most Paris hotels keep lost items for a few weeks and ask the guest to collect them. Few will pack and ship abroad, and a restaurant will simply keep your jacket in the cloakroom. From New York, Tokyo or Sydney, that leaves you with nobody to go.

That is where a person on the ground helps. We call the hotel or the restaurant, confirm they have the item, send them your written authorisation, collect it in person and photograph it so you can check it is yours.

A daughter's personal journal left in a hotel room, sent to New York. A favourite jacket forgotten in a bistro, sent to California. A laptop charger and a few clothes from a hotel, sent to Doha. A camera left in a Montmartre restaurant, brought back to the hotel the same evening before the flight.

For anything valuable we pack it with care, insure it at its declared value and send you the tracking number. For something you need tomorrow, a person can carry it on the train to London or Brussels the same day.

The name of the place and the date you were there, a short description of the item, and the address where you want it. We take care of the calls, the authorisation and the shipping.